Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with My Vish. We are committed to delivering your order safely and as quickly as possible.


Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During new launches, festive seasons, or sale periods, processing times may be slightly longer.


Shipping Timeline

Estimated delivery times are:

  • Metro Cities: 5–10 business days

  • Other Cities & Towns: 10–15 business days

  • Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary depending on your location and courier service availability.


Shipping Charges

  • Free Shipping on all prepaid orders above ₹2,000.

  • Shipping charges (if applicable) will be displayed at checkout before payment.


Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.

You can use the tracking number to monitor your shipment until it reaches you.


Delayed Deliveries

While we work with trusted courier partners, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Festivals

  • Natural disasters

  • Courier operational delays

  • Incorrect or incomplete shipping information

My Vish is not responsible for delays caused by circumstances beyond our control.


Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

We are unable to redirect orders once they have been shipped.

If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.


Lost or Damaged Packages

If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery at:

Email: shivaniconnectbox@gmail.com

Please include your order number along with clear photographs of the package and product so we can assist you promptly.


International Shipping

We currently ship within India only.

If international shipping becomes available in the future, this policy will be updated accordingly.


Need Help?

If you have any questions about your shipment or delivery, we're happy to help.

Email: shivaniconnectbox@gmail.com